When it comes to building a successful business, most firms do it the old fashioned way: by providing quality products and superior customer service. Unfortunately, if that’s the case, somebody at SenecaOne didn’t get the memo. From the moment a customer calls SenecaOne, he is met with cheerful, happy voices. That, however, only serves as the entree for what is to come.
Why You Should Avoid This Company.
After a customer, whether new or standing, gets through to a service representative, he is rushed and glad-handed to sign away virtually anything he has in order to get a contract. After that, it’s a matter of rushing clients into settling for pennies on the dollar. And if you are convinced that your business is worth more and you prove that you don’t want to settle for the first offer, you are immediately transferred to someone “higher up” for some more sales talk.
SenecaOne claims to be the “leading financial services provider” for structured settlement recipients in the United States. With this lead, SenecaOne tells their clients that they provide money for all of the popular reasons that people have to pay off debts, funding college educations, buying a new home, financing a business, and many more. What they don’t tell you, however, is that after you have negotiated with all the liars and cheats that convince you to sign their paperwork and have them notarized, when it comes time for them to perform, they either don’t or commit fraud in the course of performing their duties.
In one case, after a week of being given access to the money received by a client’s structured settlement, one client claimed that he was given a check that was supposedly for him to cash. Unfortunately, when the attempt was made to cash the check the client received a call from a bank official stating that the check was fraudulent. A bank representative contacted SenecaOne to check the transaction. They were told that they did not issue the check and claimed to not know who the payee was. Fortunately, the client had retained a copy of his contract. Otherwise, he could have been charged with a crime in the state where he lived.
In another case dealing with SenecaOne, the amount of the structured settlement payout being negotiated was more than $400,000, but SenecaOne wanted to buy the annuity for less than $85,000. Fortunately, with time and the initiative to look for a better deal, the client went to a broker who deals with a private investor who secured them with a much better offer, leaving SenecaOne, thankfully, in the dust.
It’s never fun to be taken for a ride, but it’s worse when the company you are trying to deal with has a so-called “national reputation.” It’s natural, of course, that a company would try to get the best deal they can in an investment, but when they offer what is obviously a bad deal and try to brow-beat a client to close the deal, someone has to wonder about the way such a company treats all of their clients.